COMPLAINTS

We are determined to provide our customers with the best possible service. If you think we may have fallen short of our own standards, or if you want to make a suggestion on how we could improve our service, please write to us at:

Motor Source Group
c/o Forces Cars Direct
Building 2, Alumina Court
Tritton Road
Lincoln
LN6 7QY

We aim to respond to any complaint within 7 days of receipt.

View our Treating Customers Fairly (TCF) Policy here.

Close to our heart

We are proud to work in partnership with several Police and Prison Service organisations to further support our Emergency Services.

Find out more about these partnerships by clicking the logos below.

Join the Priority Club

Join the MSG Priority Club and mailing list for exclusive access to additional benefits and discounts.